Privacy Policy

Last updated: April 24, 2025

This Privacy Policy describes how hilotybus.shop (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

1. Collecting Personal Information

When you visit the Site, we collect information about your device, your interactions with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

Personal Information refers to any information that can uniquely identify an individual.

Device Information

• Examples collected: Web browser version, IP address, time zone, cookie information, pages viewed, search terms, interaction with the Site.

• Purpose: To load the Site properly for you and perform analytics to improve our services.

• Source: Automatically collected via cookies, log files, web beacons, tags, or pixels.

• Disclosure: Shared with our service provider, WordPress.

Order Information

• Examples collected: Name, billing and shipping address, payment information (e.g., credit card numbers), email address, and phone number.

• Purpose: To fulfill orders, process payments, arrange shipping, communicate, and screen for fraud.

• Source: Collected directly from you.

• Disclosure: Shared with WordPress and our payment gateway, PayPal.

Customer Support Information

• Examples collected: Name, email, address, phone number.

• Purpose: To respond to inquiries and provide customer support.

• Source: Collected directly from you.

2. Minors

Our Site is not intended for individuals under the age of 13. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us to request deletion.

3. Sharing Personal Information

We may share your Personal Information with third-party service providers to fulfill contracts with you or to comply with legal obligations. For example:

• WordPress powers our store. Learn more: WordPress Privacy Policy

• Compliance: We may share data to comply with laws, respond to lawful requests, or protect our rights.

4. Behavioural Advertising

We use Personal Information for targeted advertising.

• Google Analytics: Learn more: Google Privacy Policy

• Opt-out: Google Opt-Out Tool

We also share data with advertising partners like Facebook, Instagram, and Google using cookies or similar technologies.

Opt-out of targeted advertising:

• Facebook Ads Settings

• Google Ads Settings

• Bing Ads Settings

• Digital Advertising Alliance Opt-Out

5. Using Personal Information

We use your Personal Information to:

• Offer products and services

• Process orders and payments

• Fulfill shipments

• Communicate updates and offers

6. Lawful Basis (GDPR)

If you reside in the European Economic Area (EEA), we process your personal data under the following bases:

• Your consent

• Contract fulfillment

• Legal compliance

• Protection of vital interests

• Public interest

• Legitimate interests (that do not override your rights)

7. Retention

We retain your Personal Information unless and until you request its deletion. See “Your Rights” below for more details.

8. Automated Decision-Making

We do not engage in fully automated decision-making that significantly affects users.

Our processor, WordPress, uses limited automation to prevent fraud, including:

• Temporary IP address denylists for failed transactions

• Temporary card denylists for flagged activity

9. Your Rights

If you are an EEA resident (GDPR):

You have the right to:

• Access your data

• Port your data

• Correct or erase your data

To exercise these rights, contact us at

If you are a California resident (CCPA):

You have the right to:

• Access (“Right to Know”)

• Correct or erase data

• Port your data

You may designate an authorized agent to act on your behalf. Contact us at

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10. International Data Transfers

We initially process data in Ireland, with transfers to Canada and the U.S. These transfers comply with GDPR using safeguards such as Standard Contractual Clauses. See WordPress GDPR Whitepaper for more details.

11. Cookies

Cookies are small data files stored on your device. They help improve your experience and track usage.

Types of Cookies We Use:

Essential (Functional) Cookies

Analytics & Marketing Cookies

Most cookies are persistent and expire between 30 minutes and two years.

You can control cookies via your browser settings or visit www.allaboutcookies.org for more guidance.

12. Do Not Track

We do not alter our practices in response to “Do Not Track” signals due to the lack of a consistent industry standard.

13. Changes to This Policy

We may update this policy periodically for legal, operational, or regulatory reasons. Please review it regularly.

14. Contact Us

If you have questions, complaints, or would like to exercise your rights, please contact us at:

📧 Email:

mevelinemaro@gmail.com

If unsatisfied with our response, you have the right to complain with your local data protection authority or the UK’s ICO: https://ico.org.uk/make-a-complaint